We use in our site Firebolt.io ("Site") cookies and similar files or technologies to automatically collect and store information about your computer, device, and Site usage, in order to improve their performance and enhance your user experience. We use the general term "cookies" in this policy to refer to these technologies and all such similar technologies that collect information automatically when you are using our Site where this policy is posted. You can find out more about cookies and how to control them in the information below.
If you do not accept the use of these cookies, please disable them using the instructions in this cookie policy or by changing your browser settings so that cookies from this Site cannot be placed on your computer or mobile device. Important: disabling cookies on this Site may seriously cripple the user experience and other features on the Site, to the point of rendering them useless.
In this Cookies Policy, we use the term Firebolt (and "we", "us" and "our") to refer to Firebolt Analytics Inc. Our Privacy Policy is available at Firebolt.io.
What is a cookie?
Cookies are computer files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies can then be sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie.
Cookies are widely used in order to make websites work, or to work more efficiently, as well as to provide information to the owners of the website. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited our Site before or whether you are a new visitor.There are two broad categories of cookies:
- First party cookies, served directly by us to your computer or mobile device.
- Third party cookies, which are served by a third party on our behalf. We use third party cookies for functionality, performance / analytics, marketing, unclassified and other technologies, and social media purposes.
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are 'session cookies', meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are 'permanent cookies', meaning that they survive after your browser is closed. They can be used by websites to recognize your computer when you open your browser and browse the Internet again.
Web beacons:
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are small graphics files that contain a unique identifier that enable us to recognize when someone has visited our website. This allows us, for example, to monitor the traffic patterns of users from one page within our website to another, to deliver or communicate with cookies, to understand whether you have come to our website from an online advertisement displayed on a third party website, to improve website performance and to measure the success of email marketing campaigns. In most instances, these technologies are reliant on cookies to function, and therefore declining cookies prevents them from functioning.
If you don't want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies as described further below. If you turn off cookies, web beacon and other technologies will still detect your visits to our Site; however, they will not be associated with information otherwise stored in cookies.
Targeted advertising
Third parties may drop cookies on your computer or mobile device to serve advertising through our website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these to us.
How do we use cookies?
We use cookies to:
- Track traffic flow and patterns of travel in connection with our Site;
- Understand the total number of visitors to our Sites on an ongoing basis and the types of internet browsers (e.g. Chrome, Firefox, Safari, or Internet Explorer) and operating systems (e.g. Windows or Mac) used by our visitors;
- Monitor the performance of our Site and to continually improve it; and
- Customize and enhance your online experience.
What types of cookies do we use?
The types of cookies used by us in connection with the Site can be considered 'essential website cookies', 'functionality cookies', 'analytics and performance cookies', 'marketing', 'unclassified', and 'other technologies'. We've set out some further information below, and the purposes of the cookies we set in the following table.
1. Cookies necessary for essential website purposes
These cookies are essential to provide you with services available through this Site and to use some of its
features, such as access to secure areas. Without these cookies we will not be able to provide services
that you require, such as transactional pages and secure login accounts.
Cookie name
Source
Expiry
Purpose
OptanonAlertBoxClosed
referrer26_004
www.firebolt.io
1 month
incap_ses_*
nlbi_XXXXXXX
visid_incap_XXXXXX
comeet.co
1 year
Linking certain sessions to a specific visitor (visitor representing a specific
computer) to identify clients that have already visited Incapsula.
comeet.co
Session
Linking certain sessions to a specific visitor.
comeet.co
Session
Linking HTTP requests to a certain session (AKA visit);
Re-opening the browser and accessing same site are
registered as different visits.
Used by our recruiting system, Comeet, to help our recruiters understand the source from which the candidate clicked and/or who referred the candidate.
www.firebolt.io
1 year
Enabling the website not to show the message more than once to a user.
2. Functionality Cookies
These cookies record information about choices you've made and allow us to tailor the website to you. These cookies allow us to provide you with our services in the way in which you have required, as you continue to use or come back to our Site. For example, these cookies allow us to:
- Save your location preference if you have set your location on the homepage in order to receive a localized information;
- Remember settings you have applied, such as layout, text size, preferences, and colors;
- Show you when you are logged in; and
- Store accessibility options.
Cookie name
Source
Expiry
Purpose
hubspotutk
__cf_bm
vimeo.com
Session
_octo
logged_in
vuid
vimeo.com
1 year
Video Hosting/Sharing
github.com
1 year
github.com
1 year
Source code repository and
collaboration platform
Source code repository and
collaboration platform
www.firebolt.io
5 months
Keeping track of a visitor's identity.
Supporting Cloudflare Bot Management.
3. Performance / Analytics Cookies
We use performance/analytics cookies to analyze how the website is accessed, used, or is performing. We do this in order to provide you with a better user experience and to maintain, operate and continually improve the website. For example, these cookies allow us to:
- Better understand our website visitors so that we can improve how we present our content;
- Test different design ideas for particular pages, such as our homepage;
- Collect information about Site visitors such as where they are located and what browsers they are using;
- Determine the number of unique users of the website;
- Improve the website by measuring any errors that occur; and
- Conduct research and diagnostics to improve product offerings.
Cookie name
Source
Expiry
Purpose
__hstc
_vis_opt_s
firebolt.io
3 months
Measuring the performance of
different versions of web pages;
This cookie distinguishes
between new and returning
visitors.
firebolt.io
5 months
Website analytics.
_hjTLDTest
firebolt.io
Session
Determining the most generic
cookie path to use, instead of
the page hostname.
_vwo_ds
firebolt.io
2 months
Measuring the performance of
different versions of web pages.
__hssrc
firebolt.io
Session
Website analytics.
_vis_opt_exp_1_split
firebolt.io
3 months
Measuring the performance of
different versions of web pages;
making sure that users see the
same variation that they earlier
saw when they visited the page.
_hjAbsoluteSessionInProgress
firebolt.io
Session
Detecting the first pageview
session of a user.
_vwo_referrer
firebolt.io
1 year
Measuring the performance of
different versions of web pages.
_hjSessionUser_xxxxxx
firebolt.io
1 year
Persisting the Hotjar User ID,
unique to that site on the
browser; ensuring that behavior
in subsequent visits to the same
site will be attributed to the same user ID.
_ga
firebolt.io
1 year
Registers a unique ID that is
used to generate statistical data
on how the visitor uses the web
site
_gid
firebolt.io
Session
Registers a unique ID that is
used to generate statistical data
on how the visitor uses the web
site.
_vis_opt_exp_n_combi
firebolt.io
3 months
Measuring the performance of
different versions of web pages;
Making sure that users see the
same variation that they earlier
saw when they visited the page.
_hjSession_xxxxxx
_vwo_uuid
_gclxxxx
9 years
firebolt.io
Identifying a new user's first
session on a website, indicating
whether or not Hotjar's seeing
this user for the first time.
CloudFoundry cookie
Session
hubspot.com
__cf_bm
Stores session data for user sessions in Ruby on Rails web applications.
6 days
hubspot.clearbit.com
rack.session
Measuring the performance of
different versions of web pages;
testing if the browser is set to
allow cookies.
Session
firebolt.io
_vis_opt_test_cookie
Session
firebolt.io
_hjFirstSeen
Measuring the performance of
different versions of web pages.
Session
Engaging with a user that has
previously visited our website.
_vwo_sn
1 year
firebolt.io
_uetvid
Google conversion tracking.
2 months
firebolt.io
Measuring the performance of
different versions of web pages;
ensuring a visitor always sees
the same version of a page and
is used to track behaviour to
measure the performance of
different page versions.
firebolt.io
firebolt.io
Session
Ensueing that subsequent
requests within the session
window will be attributed to the
same Hotjar session.
4. Marketing/Advertising
We use marketing cookies to deliver many types of targeted digital marketing.. We do this in order to provide you with a better user experience and to maintain, operate and continually improve the website. The cookie store user data and behavior information, which allows advertising services to target audience according to variables. For example, these cookies allow us to:
- Observe the site performance and generate retargeting (Site retargeting, search retargeting, etc).
- Maintain and improve the website and our products
Cookie name
Source
Expiry
Purpose
_fbp
_uetsid
firebolt.io
Session
This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site.
firebolt.io
2 months
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
_gat_UA-XXXXXX-X
firebolt.io
Session
Google Analytics Cookies
SRM_B
c.bing.com
1 year
This domain is owned by Microsoft - it is the site for the search engine Bing.
VISITOR_PRIVACY_METADATA
youtube.com
5 months
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors
across a broad range of their own and other websites.
CONSENT
youtube.com
1 year
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors
across a broad range of their own and other websites.
bcookie
linkedin.com
2 year
Used by the social networking service, LinkedIn, for tracking the use of embedded services.
bscookie
linkedin.com
2 years
Used by the social networking service, LinkedIn, for tracking the use of embedded services.
fr
www.facebook.com
Session
This domain is owned by Facebook, which is the world's largest social networking service. As a third party host
provider, it mostly collects data on the interests of users via widgets such as the 'Like' button found on many
websites. This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviourally targeted
advertising on other websites, similar to most dedicated online marketing companies.
IDE
doubleclick.net
1 year
Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
lidc
linkedin.com
Session
Used by the social networking service, LinkedIn, for tracking the use of embedded services.
test_cookie
doubleclick.net
Session
Used to check if the user's browser supports cookies.
li_alerts
www.linkedin.com
linkedin.com
1 year
linkedin.com
This domain is owned by LinkedIn, the business networking platform. It typically
acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although
its content and services can be
embedded in other ways. Although such buttons add functionality to the website
they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their
terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.
Session
www.linkedin.com
This domain is owned by LinkedIn, the business networking platform. It typically
acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although
its content and services can be
embedded in other ways. Although such buttons add functionality to the website
they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their
terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.
rl_user_id
rl_trait
rl_anonymous_id
rl_group_id
rl_group_trait
rl_page_init_referrer
test_rudder_cookie
rl_page_init_referring_domain
rl_session
rl_auth_token
Session
lang
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors
across a broad range of their own and other websites.
Session
youtube.com
Preserves users states across page requests.
Session
gist.github.com
This domain is owned by LinkedIn, the business networking platform. It typically
acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although
its content and services can be
embedded in other ways. Although such buttons add functionality to the website
they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily
tracking/targeting domain.
1 year
linkedin.com
This cookie is used as a unique identifier to track viewing of videos
5 months
youtube.com
This domain is owned by LinkedIn, the business networking platform. It typically
acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although
its content and services can be
embedded in other ways. Although such buttons add functionality to the website
they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily
tracking/targeting domain.
2 months
This domain is owned by Microsoft - it is the site for the search engine Bing.
6 days
c.bing.com
This domain is owned by Microsoft - it is the site for the search engine Bing.
1 year
bing.com
JSESSIONID
YSC
_gh_sess
li_gc
VISITOR_INFO1_LIVE
li_sugr
MR
MUID
This domain is owned by LinkedIn, the business networking platform. It typically
acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although
its content and services can be
embedded in other ways. Although such buttons add functionality to the website
they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their
terms and conditions. For this reason it is classified as a primarily tracking/targeting domain.
RudderStack
RudderStack
RudderStack
RudderStack
RudderStack
RudderStack
RudderStack
RudderStack
RudderStack
RudderStack
1 year
1 year
1 year
Session
1 year
1 year
1 year
1 year
1 year
1 year
Stores the unique user ID for the purpose of Marketing/Tracking.
Stores the authentication token passed by the user.
Stores the session-related information including Session Id if session tracking is enabled.
Checks whether the cookie storage of a browser is accessible or not. Once checked, the cookie is removed immediately.
Stores the initial referring domain of the page when a user visits a site for the first time.
Stores the initial referrer of the page when a user visits a site for the first time.
Stores the user group traits object set via the group API.
Stores the group ID set via the group API.
Stores the anonymous ID to identify a user and attach to a subsequent event.
Stores the user traits object set via the identify API.
How to control or delete cookies
Most browsers allow you to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings and learn how to use them, please consult the “Help” function of your browser, or the documentation published online for your particular browser type and version.
However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our Site.
The following pages have information on how to change your cookies settings for the different browsers:
Third Party Websites' Cookies
When using our website, you may be directed to other websites for such activities as surveys, to make payment in currency other than U.S. dollars, or for job applications. These websites may use their own cookies. We do not have control over the placement of cookies by other websites you visit, even if you are directed to them from our website.
If you use the buttons that allow you to share products and content with your friends via social networks like Google, Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:
Need More Information?
If you would like to find out more about cookies and their use on the Internet, you may find the following link useful: All About Cookies
Cookies that have been set in the past
If you have disabled one or more Cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information.
Contact us
If you have any questions or comments about this cookies policy, or privacy matters generally, please contact us via email at privacy@firebolt.io.