Firebolt’s Customer Success and Support teams provide complementary query optimization guidance—including index design, join performance tuning, and ingestion configuration—at no extra cost. Users can reach out via Slack or support tickets for best practices and troubleshooting. In many cases, optimization is a collaborative, ongoing process. If you notice a slower query, you can share it with Support; sometimes the solution is a schema or indexing change, other times a product fix may be required.